Privacy Policy

1. Introduction

Simply Classic Travels LLC, doing business as Simply Classic Social ("we," "our," or "us"), operates the Simply Classic Social wedding planning platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when using our Service, including:

• Account Information: Name, email address, phone number, password
• Profile Information: Profile photo, business name (for vendors/planners)
• Wedding/Event Information: Event dates, venues, guest lists, budgets, preferences
• Guest Information: Names, contact information, dietary restrictions, RSVP responses
• Financial Information: Payment details, invoices, budget tracking data
• Communication Data: Messages, emails, and correspondence through our platform
• User Content: Photos, documents, contracts, and other files you upload

2.2 Financial Account Information (via Plaid)

If you choose to connect your bank accounts for bookkeeping features, we use Plaid Inc. ("Plaid") to gather your financial data. By using this feature, you grant us and Plaid the right to access and transmit your personal and financial information from your financial institution. We collect:

• Account balances
• Transaction history (date, amount, merchant/description)
• Account and routing numbers (for verification purposes only)

Plaid's use of your data is governed by the Plaid End User Privacy Policy.

2.3 Payment Information (via Stripe/Square)

When you make payments or receive payments through our platform, payment processing is handled by Stripe and/or Square. We do not store complete credit card numbers. We receive limited information such as the last four digits of your card, card type, and billing address for record-keeping purposes.

2.4 Automatically Collected Information

When you access our Service, we automatically collect:

• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, pages viewed, referring URL
• Cookies and Similar Technologies: Session data, preferences, authentication tokens

2.5 Connected Email Accounts

If you choose to connect Gmail or Outlook, we receive the connected email address, authorization tokens, message metadata, and the message content needed to provide the email, reply-tracking, and vendor-outreach features you request. We use connected mailbox data only to provide those features. You can disconnect a mailbox in account settings.

2.6 AI Assistance and Vendor Outreach

Sophie uses third-party artificial intelligence providers to process your prompts and the relevant wedding or event information needed to answer you, create planning materials, and perform actions you request. We do not intentionally send passwords or complete payment credentials to AI providers.

If you expressly enable Take the Lead automatic outreach, Sophie may use vendor names, websites, business domains, and publicly available business contact information to locate business email addresses and send relevant vendor inquiries. Messages are sent from the connected mailbox you select or from a Simply Classic address on your behalf. You can withdraw this permission at any time by pausing Sophie or changing the outreach mode in settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Create and manage your account
• Process transactions and send related information
• Facilitate communication between planners, vendors, clients, and guests
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and support requests
• Provide bookkeeping and financial tracking features
• Generate reports, analytics, and insights for your events
• Provide AI-assisted planning, content generation, and actions you request
• Enrich public business contact information and, when you opt in, send and track vendor inquiries on your behalf
• Send marketing communications (with your consent)
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

4.1 With Your Consent

We share information between parties you authorize, such as sharing guest information with your wedding planner, or vendor details with clients. When you enable AI assistance or automatic vendor outreach, this also includes sharing the limited information described above with the providers needed to perform those features. You may revoke automatic outreach permission at any time in Sophie settings.

4.2 Service Providers

We share data with third-party service providers who perform services on our behalf:

4.3 Legal Requirements

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, privacy, safety, or property.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using TLS 1.2 or higher
• Encryption of data at rest using AES-256
• Role-based access controls
• Regular security assessments
• Secure authentication practices

For more details, see our Information Security Policy.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. Specific retention periods are outlined in our Data Retention Policy.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 All Users

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications

7.2 California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have additional rights:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising CCPA rights

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@simplyclassicsocial.com or use the contact information below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use our Service
• Improve our Service

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Our servers are located in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice via email or through our Service. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: